Shipping policy

Dispatch Times

Orders are typically processed within 1–3 working days. Please note that delays may occur during busier periods (such as holidays), and shipping may take an additional 2–4 working days.

We currently ship worldwide, including the United States, Canada, the United Kingdom, Europe, Asia, and many other regions. Shipping times are calculated from the date of dispatch, not the date the order is placed.

U.S. Domestic Shipping

Standard Shipping

Free shipping on orders over $49.99
Orders under $49.99: Shipping fee $6.99
Estimated delivery time: 7–12 business days

Express Shipping

Order Amount	Shipping Fee	Estimated Delivery
$0 – $79.99	$15.99	5–7 business days
$80 – $139.99	$24.99	5–7 business days
Orders over $140	$32.99	5–7 business days

🌍 International Shipping (Outside the U.S.)

Free shipping on orders over $49.99
Orders under $49.99: Shipping fee $6.99
Estimated delivery time: 10–15 business days

Shipping Details

Shipping costs vary depending on the shipping method selected at checkout.

Standard Shipping is the most economical option, while Express Shipping offers faster delivery times at an additional cost.

Delivery Time Disclaimer

Delivery times are estimates only and are calculated from the date of dispatch, not the date of purchase.

Please note that delivery may take longer during peak seasons such as Christmas, New Year, promotional events, or public holidays due to increased shipping volume.

AOXJOX is not responsible for customs duties, taxes, or import fees that may apply in your country.

Tracking Information

Once your order has been dispatched, you will receive a confirmation email with your tracking number so you can monitor your shipment status.

Late or Missing Refunds

If you haven’t received your refund yet, please:

Check your bank account again
Contact your credit card company, as processing times may vary
Contact your bank, as refunds can sometimes take additional time to appear

If you’ve completed all of the above and still have not received your refund, please contact us at support@aoxjox.com, and we’ll be happy to assist you.